PALACE HOTEL, A LUXURY COLLECTION HOTEL, SAN FRANCISCO, San Francisco – A Smart Stay in the City
About the Hotel
Historic Downtown Location
Palace Hotel, A Luxury Collection Hotel, San Francisco is located in Downtown San Francisco, near Union Square. The hotel is a 5-minute walk from the Contemporary Jewish Museum and the San Francisco Museum of Modern Art. Public transit connections, including BART trains to the airport, are steps away on Market Street.
Rooms with Modern Comforts
Rooms feature a palette of grey, light blue, soft plum, and cream, with tufted leather headboards. Each includes a 60-inch smart TV, Nespresso machine, Geneva sound system, and Master & Dynamic Bluetooth headphones. Bathrooms have rainfall showers, heated floors, and Diptyque toiletries. Some rooms offer city views.
Iconic Dining Options
The Garden Court, open since 1909, serves Signature Tea under a stained-glass dome with Austrian chandeliers. Pied Piper Bar & Restaurant features Maxfield Parrish's painting and serves handcrafted cocktails. Ground floor café Ren offers pastries and deli items from 6am to 2pm. Complimentary wine and cheese receptions run daily from 5pm to 7pm.
Leisure and Fitness
The hotel has a heated indoor pool under a glass dome with city views. The 24-hour fitness center includes Peloton bikes, Technogym equipment, and yoga mats. The PresidiGo shuttle provides free transport to downtown, a 10-minute walk from the hotel.
Services and Accessibility
Concierge services assist with city exploration. Valet parking costs $72 per day, with electric car charging available. The hotel offers mobile key check-in, laundry services, and multilingual staff. Accessible features include roll-in showers, TTY kits, and lowered electrical outlets. Pet-friendly rooms allow dogs up to 40 lbs for a $150 fee.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Car hire
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
Spa & Leisure
- Indoor swimming pool
- Live entertainment
- Solarium
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel was a mixed experience. The rooms were very spacious with a king bed and a large bathroom, including a separate shower and bath. However, cleanliness was a big issue as the room was incredibly dirty with visible dust and hairs. The service was a hit-or-miss with helpful and courteous staff but also with instances of inefficiency and arrogance. The location was convenient, with easy access to public transport, but there were concerns about the condition of the property and the need for new caretaking. The dining experience was enjoyable with substantial options, but inconsistencies in pricing were noted.
The hotel has classic and spacious rooms that are super comfortable, but there was a shortage of clean rooms during my stay. The service was exceptional with helpful and friendly staff, especially at the front desk and valet parking. The location is perfect for exploring SoMa, the Ferry Building, and Union Square on foot, with great accessibility to public transport. The dining experience was decent, catering more to frequent stayers, and the facilities were in line with a 5-star hotel.
I had a mixed experience at this hotel. The rooms were spacious and included a desk, extra chair, and a beautiful, large bathroom with high ceilings, providing room to spread out. However, the parking was terrible, the hotel looked sad, and there seemed to be a shortage of staff at times.
My stay at the hotel was nice and bright, with clean rooms that were spacious and super comfortable. However, there were some noise issues that came up occasionally. The service was exceptional, with super nice and attentive staff, offering beautiful interiors and a perfect location for shopping and exploring the downtown area. The location was great for sightseeing, with easy access to public transport and key spots like Union Square. The dining experience was just okay for the price, offering a sociable atmosphere but lacking value for money. Overall, a pleasant stay with a few minor hiccups.
My stay at the hotel was overall pleasant. The rooms, while comfortable, were smaller than expected and didn't have the promised view of Market St It's essential to double-check this before check-in. On the bright side, the rooms had blackout curtains which ensured a good night's sleep.
I had a wonderful stay at the hotel. The rooms were very spacious and perfect for the four of us. The service was attentive and helpful in suggesting great places to eat nearby. The location was fantastic, being centrally located and convenient for exploring the city. The dining experience in the historic Garden Court was substantial, and I enjoyed every bite. The facilities were well-appointed and added to the overall comfort of my stay.
I had a lovely stay at this hotel with small yet beautiful rooms that seem worth the price. The environment is fantastic with beautiful high ceilings, tall columns, and great lighting. However, the frontage on Market St might not be for everyone. The service was impeccable with the manager even apologizing profusely for any inconvenience. The location is perfect, close to everything on Market St and near the financial district. The dining experience was exceptional with a variety of options but maybe a bit pricier than we planned. Overall, a wonderful stay with minor considerations.
The hotel offers spacious and well-decorated rooms with a nice bathroom and large TV, overlooking the market street. The service is wonderful and accommodating, with staff trying their best to meet guests' needs. The location is great, being close to the financial district and just 10 minutes from Union Square. The dining experience, while in a nice lobby, could have more affordable options for a luxury hotel.
Next best alternative
Cour Des Loges Lyon, A Radisson Collection Hotel
Marriott Marquis San Diego Marina
Distinction Hamilton Hotel & Conference Centre
Residence Inn By Marriott St. Louis Downtown
The Pickwick Hotel San Francisco
Hilton Cabana Miami Beach Resort
Thanet Hotel Annex
Best Western Plus Tree House
Hotel Paris
Rutherford Hotel Nelson - A Heritage Hotel
Ibis Bratislava Centrum
The Darlington Hyde Park